![]() ![]() I don't know exactly what happened in this case but it certainly sounds like the poster attempted to deliver their package in a manner not consistent with FedEx's normal intake systems. Since you didn't personally stick it in an official mailbox (or give it to a postal employee), service cannot be ensured. Maybe somebody will happen to find your letter and deliver it for you, or maybe not. ![]() This is kind of like walking into a US post office with a letter and just throwing out randomly. However, if you toss a package onto the back of a truck, all bets are off. If you arrange for pickup, use an official drop off box, or hand your item to an employee over the counter at a FedEx retail location, you are in the system. Like all carriers, FedEx has a carefully established system for package intake. I have to contact FedEx again today because the driver of the truck never called me like he was supposed to. He said we should never drop stuff in the box on the sides of their trucks. The second person I spoke actually told me that he was surprised that we hadn't lost something through FedEx before. I contacted FedEx and spoke with two people about the situation. In fact, I've discovered that FedEx actually lost the priority overnight envelope. ![]() I just found out that it wasn't delivered. It contained important tax-related material that needed to get delivered. Deena writes: I put an envelope in the drop box of a FedEx truck one week ago.
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